Last updated: February 2026 • U.S. e-commerce storefront (Shopify-compatible policy language)
By accessing our website or placing an order, you agree to these Terms & Conditions and our Policies linked in the site footer.
You affirm you are at least 18 years of age and competent to contract. Offers are void where prohibited and product availability varies by SKU.
All orders require payment authorization. We reserve the right to refuse, limit, cancel, or delay shipments for fraud prevention, suspected abuse, inaccurate inventory, carrier limitations, regulatory compliance, stock shortage, pricing errors or other lawful cause. Displayed pricing is USD unless expressly stated otherwise and may change prior to checkout capture.
Payment processing—including cards, wallets, taxation, invoicing receipts and chargebacks—is handled exclusively by compliant third-party gateways (such as Shopify Payments, PayPal, Apple Pay etc.) subject to separate processor agreements. Seller does not permanently store sensitive card PAN data unless required integrations retain tokens per PCI standards.
Products are labelled as dietary supplements. Statements have not been evaluated by the FDA. Items are not intended to diagnose, treat, cure or prevent disease. Imagery serving sizes and suggested use are illustrative; always verify your physical label shipped with parcel.
Website content—including educational articles FAQs blog posts influencer quotes—and user testimonials are general wellness information—not personalized medical nutrition or pharmacy advice.
All copyrights trademarks trade dress logos product photography copy UI components video assets (excluding licensed stock) remain exclusive Seller property unauthorized reproduction scraping framing deep-link circumventing watermark removal or AI training ingestion without written licence is forbidden.
EXCEPT WHERE PROHIBITED BY LAW SERVICES SITE INFORMATION PRODUCTS MATERIALS MADE AVAILABLE THROUGH THIS WEBSITE ARE OFFERED "AS-IS" WITHOUT WARRANTIES OF MERCHANTABILITY FITNESS NON-INFRINGEMENT TITLE QUIET ENJOYMENT ACCURACY OR UNINTERRUPTED SERVICE.
TO THE MAXIMUM EXTENT PERMISSIBLE TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED AMOUNT CUSTOMER ACTUALLY PAID FOR DISPUTED ORDER IN IMMEDIATELY PRECEDING 12 MONTH WINDOW (OR GREATER REQUIRED MINIMUM).
You consent transactional notifications (confirmations shipments delivery exceptions security alerts lawful notices). Separate marketing subscriptions require affirmative opt-ins where mandated; transactional messages may continue notwithstanding marketing opt-out.
Commercial marketing email cadence honours CAN-SPAM and applicable state equivalents. Dedicated anti-spam standards appear in footer Anti-Spam link including mandatory unsubscribe-anytime pledge.
Personal-data handling—including cookies analytics pixels cross-border Shopify infrastructure disclosure California consumer rights disclosures—is administered under separate Privacy Policy linked in footer.
Returns refunds chargebacks exclusions restocking timelines RMA prerequisites shipping-cost allocation are governed exclusively by standalone Returns & Refunds policy including 60-Day Money‑Back Guarantee disclosures.
Where enforceable unresolved disputes excluding small-claims tribunal matters MUST proceed individual binding arbitration (AAA Commercial Rules streamlined) waiving jury trial consolidation class relief—unless superseded differing mandatory consumer-friendly provisions of your state's law.
We may materially modify these Terms by posting revisions timestamping "Last updated" revisiting storefront constitutes renewed consent for forward transactions.
We stand behind our product with a 60-Day Money-Back Guarantee. If for any reason you are not completely satisfied with your purchase, simply contact our support team within 60 days from the shipping date of your order and we will issue a full refund of the product purchase price — no questions asked.
Unless otherwise disclosed at checkout or on the product detail page (final sale bundles subscription trial exceptions), qualifying supplement orders may be returned in original or reasonably used condition sufficient for resale inspection—subject fulfillment partner acceptance policies.
Approved refunds revert to original payment tender when technically feasible; alternatively store credit may be offered depending payment rail restrictions reversal windows international FX controls.
Thenorthscale is the entity responsible for return shipping costs for qualifying returns processed and approved according to these terms.
Where a return qualifies under our 60‑day Money‑Back Guarantee, Thenorthscale will cover approved return‑shipping arrangements (for example through a prepaid carrier label coordinated by our fulfillment partner). Unauthorized returns shipped without approval may incur fees or refusal of reimbursement.
19655 E 35th Drive, Suite 100
Aurora, CO 80011
United States
Please do not send packages to this address without first contacting our support team to obtain a return authorization.
North Supplements (Shopify storefront) welcomes product questions, fulfillment issues, wholesale partnerships and compliance enquiries.
Email Support:
Phone Support:
Monday – Friday, 9am – 5pm Eastern (excluding U.S. federal holidays).
Last updated: February 2026
North Supplements aligns commercial email practices with the U.S. CAN-SPAM Act and comparable state statutes. Advertising messages identify the sender, include a truthful subject line where we control editorial content, disclose when a message is an advertisement where required, and provide a valid postal address consistent with FTC guidance.
We send promotional email only after lawful consent (express written consent including checkout checkbox newsletter forms SMS double opt-in equivalents) consistent with Shopify marketing collection settings integrations you enable.
You may unsubscribe from marketing emails at any time, without penalty to your ability to shop or exercise warranty protections unrelated to voluntary marketing lists. Mechanisms include ONE-CLICK unsubscribe link or reply STOP instruction if Short-Code texting later enabled plus backup email pathway below.
Honor windows target ≤10 US business days; residual operational emails (order confirmations shipping tracking password resets lawful receipts) persist during active relationship.
If marketing automation leverages Klaviyo Omnisend Postscript integrations their supplemental policies ALSO govern—review linked vendor documentation.
Suspected unsolicited bulk mail? Alert support@northsupplements.online or call (877) 257-0710; include originating header snippet & timestamp.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Last Updated: January 2025
NeuroRecall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
Personal Information: We may collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.
Automatically Collected Information: We may automatically collect certain information about your device when you access our website, including:
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the right to:
To exercise these rights, please contact us at support@northsupplements.online
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you have opted in to receive marketing emails from us, you may unsubscribe at any time by:
Please allow up to 10 business days for your request to be processed. Note that you may still receive transactional emails related to orders you have placed.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy, please contact us at:
Email: support@northsupplements.online
Phone: (877) 257-0710